Service Agent by AI Solutions
Privacy Notice
Last updated: 22 July 2026
1. Scope
This notice explains how AI Solutions handles personal and business information when you visit the Service Agent website, submit an enquiry, complete discovery questions, request a callback, purchase or use a Service Agent service, or contact support.
2. Information we may collect
We may collect contact details, business details, enquiry and discovery responses, service configuration information, support communications, transaction references, technical usage data, and call or message records where the enabled service requires them. Payment card details are processed by the selected payment provider and are not intended to be stored directly by Service Agent.
3. How information is used
Information may be used to provide and configure the service, respond to requests, process purchases, maintain security, troubleshoot issues, improve performance, meet legal obligations, and communicate important service information.
4. Service providers and integrations
We may use carefully selected hosting, database, communications, calendar, customer relationship management, analytics, automation and payment providers. Information is shared only where reasonably required to provide the requested service or comply with law. Connected third-party services may also apply their own privacy terms.
5. Retention and security
Information is retained only for as long as reasonably necessary for service delivery, support, security, accounting, dispute handling and legal compliance. We use reasonable administrative and technical safeguards, but no internet-based system can be guaranteed to be completely secure.
6. Your choices and rights
Subject to applicable law, you may ask to access, correct, export or delete personal information, or object to certain processing. Some records may need to be retained for legal, security or contractual reasons.
7. Contact
Privacy questions or requests may be sent to aisolutions@aisolutionsnet.net.